Samenvatting
Different tools are now available that allow traffic forecast and expected travel times to be provided on complex road networks. These tools allow on the one hand, the network operators to implement traffic control strategies better suited to cope with the rapidly evolving traffic situations, and on the other hand provide drivers with accurate travel time information. This paper presents some of these tools in operation and particularly focuses on the drivers' behavioural changes that have been observed, for the benefits of both the travellers and the operators. For the covering abstract see ITRD E135448.