Abstract
The Andante intermodal system aims to provide a new concept in public transportation, and is based on an integrated mobility system focused on the customer and oriented by the market. In contrast with traditional transport systems, Andante is based on co-opetition (cooperative competition) among various transport operators, who assume a new role on the transport system: mobility providers. The construction of Porto's light rail network provided a unique and once in a lifetime opportunity which placed the customer as the central figure in an integrated approach to urban mobility, rather than the individual tendency prevailing in the last decades. This article discusses the consortium's missions, and the success of the Light Rail Project.