Are internet surveys an alternative to face-to-face interviews in contingent valuation ?

Author(s)
Lindhjem, H. & Navrud, S.
Year
Abstract

Internet is an increasingly popular data collection mode for stated preference research in environmental economics. However, little is known about how this survey mode may influence data quality and welfare estimates. As part of a national contingent valuation (CV) survey estimating willingness to pay (WTP) for biodiversity protection plans, the authors assign two groups of respondents either to an internet or face-to-face (in-home) interview mode. Their design aims to better isolate measurement effects from sample composition effects by drawing both samples from the same sample frame. They find little evidence of social desirability bias in the interview setting or satisficing (shortcutting the response process) in the internet survey. The share of 'don't knows', zeros and protest responses to the WTP question with a payment card is very similar between modes and equality of mean WTP cannot be rejected. Results are fairly encouraging for the use of internet in CV as stated preferences do not seem to be significantly different or biased compared to face-to-face interviews. (Author/publisher)

Publication

Library number
20120450 ST [electronic version only]
Source

Ecological Economics, Vol. 70 (2011), No. 9 (September), p. 1628-1637, ref.

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