The arizona department of transportation has modernized its first-generation highway maintenance management system by utilizing microcomputers at the crew level. Maintenance crews now develop their own annual work plans, which results in much more realistic plans thanhad been prepared and imposed by the central office. In addition, management reports are available to crew supervisors on a much more timely basis. The new system, the changes made to achieve it, and theadvantages obtained are outlined. This paper appears in transportation research record no. 1276, Maintenance management 1990: proceedings of a workshop, jackson, mississippi, july 25-27, 1990.
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