Communicating with persons with disabilities in a multimodal transit environment.

Author(s)
Iannuzziello, A.S.
Year
Abstract

This report describes current North American transit practice in information and communication technologies, as well as operations, implementation, and human factors issues. Attention is given to information and communication technologies related to planning, customer service, marketing, and training that can improve the travel experience for all persons travelling in a transit environmental. The focus is on the communication techniques and technologies for persons with sensory and cognitive disabilities. (A)

Publication

Library number
20010437 ST S
Source

Washington, D.C., National Research Council NRC, Transportation Research Board TRB / National Academy Press, 2001, 48 p., 58 ref.; Transit Cooperative Research Program TCRP ; Synthesis of Transit Practice ; 37 / Project J-7, Topic SB-05 - ISSN 1073-4880 / ISBN 0-309-06903-3

Publication (link)

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This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.