Abstract
The final step in separating the road sector client and contractor operations in Finland in 2001 challenged the Finnish Road Administration (Finnra) to re-evaluate its mission and reorganize its operations accordingly. Today, Finnra's mission is defined as follows: to provide road and traffic services that meet the needs of road users and businesses. In order to carry out its mission, Finnra needs personnel that are adequate in terms of both competency and number. Consequently, Finnra has launched an extensive development initiative to create a revised personnel strategy and development programme to meet the challenges of the new operating environment. For the covering abstract see ITRD E139491.