Abstract
The results of a small-scale operations of dial-a-ride systems in Maidstone, Harrogate, Abingdon, Carterton and Eastbourne are reviewed. Despite institutional restrictions on the services two of the operations are close to financial viability when all revenue is included in the balance. The plans for an experimental dial-a-ride system in Harlow are described, and the programme of research and evaluations of dial-a-ride to be undertaken by Cranfield centre for transport studies is summarised. (Author/publisher)