Don't be upset ! Can cars regulate anger by communication ?

Author(s)
Wollstädter, S. Pfister, H.-R. Vollrath, M. & Höger, R.
Year
Abstract

In a study conducted online we explored several strategies targeted to regulate drivers' anger via different kinds of regulation strategies. First, participants were asked to imagine several traffic related events from a drivers' perspective, presented as written text scenarios, and intended to induce anger. Participants took the perspective of a driver who was unable to arrive as planned at his or her destination due to other drivers' obstructive driving behaviour. Each driving event was followed by different emotion regulation strategies presented via audio files. One strategy attempted to shift the participants' attention to a non-driving related topic (distraction). A second strategy attempted to modulate participants' affective state using a relaxation technique (suppression). The last strategy induced an alternate interpretation of the emotion-eliciting event (reappraisal). All strategies were aimed at down-regulating emotions that typically have a negative valence such as anxiety, fear, sadness, and anger. Participants rated their emotion via the Self Assessment Manikin. Results from these hypothetical scenarios indicate that it is conceivable to regulate emotions within a technical system such as a car. Furthermore, we find that individual preferences for the specific kind of regulation exert a significant impact on emotion regulation. (Author/publisher)

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Publication

Library number
20122187 ST [electronic version only]
Source

In: Human factors of systems and technology / D. de Waard, N. Merat, A.H. Jamson, Y. Barnard and O.M.J. Carsten (eds.) - Maastricht : Shaker Publishing, 2012, p. 223-234, ref.

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This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.