e-Transit : electronic business strategies for public transportation. Volume 4: Advanced features of transit websites.

Author(s)
Multisystems, Inc. & Coogan, M.A.
Year
Abstract

This volume, Volume 4 of TCRP Report 84, "e-Transit: Electronic Business Strategies for Public Transportation," explores the potential of the following advanced website features for the transit industry: automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management. This report may be used by senior managers, website design managers, operations managers, and technical and other professional employees. (Author/Publisher)

Publication

Library number
C 30229 [electronic version only] /70 / ITRD E824867
Source

Washington, D.C., National Research Council NRC, Transportation Research Board TRB / National Academy Press, 2003, 2 p. + CD-ROM (191 p.); Transit Cooperative Research Program TCRP Report ; 84, Volume 4 / Project J-09 FY'00 / CRP-CD-34 - ISSN 1073-4872 / ISBN 0-309-06766-9

Publication (link)

Our collection

This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.