Abstract
This synthesis report reviews the state of the practice, updating an earlier effort. This synthesis addresses highway fleet maintenance issues in management, equipment, staffing, and technology. It identifies the trend toward more sophisticated and complex MIS and reports on state DOT efforts to develop more systematic approaches to measure equipment effectiveness and to incorporate this quantitative technology, successfully, into daily operations. This report of the Transportation Research Board profiles specific state agency experience in hiring and retaining mechanics, staffing levels, management system complexity, and technologies. Sample shop work load and productivity reports from the Montana DOT are reproduced in this synthesis. (A)