The objective of this synthesis report was to examine the impact that information and communication (I/C) technologies are having on transporation agencies and to gather data to understand how agencies are dealing with these impacts. Four classes of technologies were examined: intelligent transportation systems, communication technology, software tools, and remote work arrangements. The synthesis was accomplished through a review of recent literature and a survey of representatives from state transportation agencies. Case studies in five state departments of transportation helped put the findings from the literature review and survey in context. (A) This report may be accessed by Internet users at http://gulliver.trb.org/publications/nchrp/nchrp_syn_296.pdf
Abstract