This report will be of interest to public transportation systems that provide Americans with Disabilities Act of 1990 (ADA) complementary paratransit services; regional, state, and federal agencies that oversee, plan, or finance public transportation; and disability advocates. This report provides a handbook for estimating ADA paratransit demand together with a research report that presents the findings and conclusions of TCRP Project B-28. The handbook is accompanied by an online Excel spreadsheet tool, which is available at http://www.trb.org/news/blurb_detail.asp?id=8246.
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