This paper describes early trials in the Queensland Department of Main Roads of online remote construction management (ORCM), the aim of which is to use electronic communication technologies to enhance online real time communication between the parties to a construction project, and thus improve the roadworks delivery process. ORCM uses electronic communication processes (such as the Internet) to maximise the use of time of personnel engaged in construction projects and reduce the large amounts of paperwork generated in many construction projects. It has particular advantages where the parties in a project are geographically dispersed. Trials of this methodology by the Department are taking place in both rural and urban areas. This research is evaluating the issues and benefits associated with the implementation of this methodology. A typical trial site is described. This site has used a web-based system to manage communications between principal, superintendent, contractor and the site. At this early stage, the process is promising. Areas that require further consideration include the strengthening of the legal position with respect to the use of electronic transactions, and the security and integrity of data. The associated risks require management and the implementation of appropriate processes, such as putting in place appropriate precautions and developing suitable contract documentation. At the time of writing, the next stages of the research are trials of ORCM in pre-construction and maintenance, and enhancement into a total intelligent project delivery process through adding to the process other technologies such as video conferencing and wireless transmission, and incorporating into the process electronically aided design and project management technologies. (a)
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