Improving the health of the motor vehicle insurance and smash repair industries

Shifting the focus to public safety
Author(s)
Parliament NSW Legislative Assembly, Staysafe Committee; Gibson, P. (chair)
Year
Abstract

Since the inquiry into motor vehicle smash repairs under the Insurance Australia Group (NRMA Insurance) Preferred Repairer Scheme commenced, there has been an improvement in Insurance Australia Group’s responsiveness and capacity to engage in constructive dialogue both with other major parties and with STAYSAFE. Notwithstanding this improvement, Insurance Australia Group has not fully acknowledged STAYSAFE’s findings as they relate to critical questions of road safety–questions of roadworthiness and crashworthiness relating to repaired motor vehicles following a crash. This remains a cause for concern for STAYSAFE. It is therefore critical that the Mandatory Code of Conduct for motor vehicle insurers and the smash repair industry should give consideration to corporate governance requirements — accountability, transparency — that will ensure continuing and stringent monitoring of safety and efficacy of the care repair system by Insurance Australia Group. In this progress report, STAYSAFE has not proposed any additional recommendations to those in the STAYSAFE 66 (2005) report. (Author/publisher)

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Publication

Library number
20110656 ST [electronic version only]
Source

Sydney, NSW, STAYSAFE Committee, 2006, 105 p., 3 ref.; STAYSAFE 68 / Report No. 12/53 – June 2006 - ISBN 0-7313-5134-7

Our collection

This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.