International Roughness Index IRI as a measure of customer satisfaction.

Author(s)
Hajek, J.J. Kazmierowski, T.J. & Musgrove, G.
Year
Abstract

The International Roughness Index (IRI) has become a well-recognized standard for measurement of road roughness. The main objective of the study was to determine if the Ontario Ministry of Transportation, after ten years of measuring roughness with a response-type roughness measurement system, should switch to the IRI. As part of the study, a variety of roughness measurements, both subjective and objective, were carried out on a set of ten typical pavment sections. The subjective roughness measurements included mean panel rating for cars and a rating for trucks in terms of Ride Comfort Rating (RCR). The objective measurements consisted of three IRI-measuring systems and two response-type measuring systems. (A)

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Publication

Library number
C 8673 (In: C 8665 a [electronic version only]) /23 / IRRD 872559
Source

In: Transportation : total customer satisfaction : proceedings of the 1995 Transportation Association of Canada TAC annual conference, Victoria, British Columbia, October 22-25, 1995, Volume 1, p. B49-B72, 15 ref.

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