International survey of performance measurement in airports.

Author(s)
Francis, G. Fry, J. & Humphreys, I.
Year
Abstract

The seemingly relentless growth in air traffic and the introduction of commercial and private models of airport ownership have changed the scope and significance of performance measurement for airport management, regulators, and stakeholders. The findings of a questionnaire survey are reported. The survey examined the nature and prevalence of the performance measurement of airports. Previous studies have examined specific airports or groups of airports and compared performance. This research assesses the way in which performance measures are used by management at the world's busiest passenger airports using empirical evidence collected principally through the means of a world-wide questionnaire survey of the 200 largest passenger airports. A rich picture of various performance measurement practices was discovered.

Request publication

14 + 5 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Publication

Library number
C 27353 (In: C 27347 S [electronic version only]) /72 / ITRD E820171
Source

In: Aviation : airport and air traffic economic and operational issues, Transportation Research Record TRR 1788, p. 101-106, 37 ref.

Our collection

This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.