Investigating consistency in passenger arrivals: insights from longitudinal ticket validations.

Author(s)
Csikos, D. & Currie, G.
Year
Abstract

Waiting for public transport is recognised as being more onerous that travel time itself. Previous research has established that one category of public transport users target their arrival at a time shortly before the service is scheduled. Another group of users arrive randomly, seemingly unaffected by timetable schedules. The time of day plus service characteristics, such as headway and reliability, affect the split of users between these groups. Little is known about the longitudinal aspects of the non-random arrival behaviour. This paper assesses the day-to-day consistency of transit users arrival behaviour by analysing longitudinal ticket validations data for heavy rail services in Melbourne. It makes further distinctions of the public transport users that have up until now been categorised into random or nonrandom arrival behaviour. Four archetypal arrival behaviours are derived. Consistency of arrival behaviour is quantified and investigated. Heterogeneity is an overriding feature of public transport commuters longitudinal behaviour. Users exhibiting a greater amount of consistency were found to arrive closer to the services timetabled time, used fewer scheduled services and travelled earlier in the peak. A systematic difference in arrival behaviour was found for users of a terminus station. (a) For the covering entry of this conference, please see ITRD abstract no. E216383.

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Publication

Library number
C 43559 (In: C 43510 CD-ROM) /72 / ITRD E216369
Source

In: CAITR 2007: [proceedings of the] 29th Conference of the Australian Institutes of Transport Research (CAITR), University of South Australia, 5-7 December 2007, 8 p.

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This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.