Nissan started introducing its adaptive cruise control (ACC) in 1999, and the number of Nissan's ACC vehicles being used by the customers at various markets has grown. Especially, at the market in Japan, it has been installed in a variety of vehicles, from luxury to the medium-size. This broad range of vehicle types enable a more in-depth study of factors related to ACC use and operation. This paper surveyed our ACC customers in Japan and received not only very high evaluations of our system in terms of overall satisfaction and future purchase intention, but also valuable feedback to use as a reference for future development. This paper explains the survey, summarizes the results, and discusses areas for additional study and consideration in the field of ACC.
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