A two-step process was used by the Review Team in conducting this review: (1) completion of a Baseline Assessment Data Form by all FHWA field offices, and (2) a scan of selected States. The Executive Director's November 26, 1997, memorandum transmitted Baseline Assessment Data Forms to all FHWA field offices. The purpose of these Baseline Assessment Forms was to provide FHWA's field offices with a tool to evaluate their past actions, reduce congestion, reduce delays, enhance safety in work zones, and establish a baseline of their current state of practice. The Review Team met with FHWA division office personnel, as well as, top level State DOT management and staff in 26 States in the 9 FHWA regions. The information gained from the completed Baseline Assessment Forms and site visits was used to establish a traffic management model that can be used by the field offices for process improvement and benchmarking. (Author/publisher)
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