A methodology for performance measurement and peer comparison in the public transportation industry.

Author(s)
Ryus, P. Coffel, K. Parks, J. Perk, V. Cherrington, L. Arndt, J. Nakanishi, Y. & Gan, A.
Year
Abstract

TCRP Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry is an important resource that will be of interest to transit managers, decision-makers, and others interested in using performance measurement and benchmarking as tools to identify the strengths and weaknesses of their organization, set goals or performance targets, and identify best practices to improve performance. (Author/publisher)

Publication

Library number
20101388 ST [electronic version only]
Source

Washington, D.C., National Research Council NRC, Transportation Research Board TRB / National Academy Press, 2010, 110 p., 49 ref.; Transit Cooperative Research Program TCRP Report 141, Project G-11 - ISSN 1073-4872 / ISBN 978-0-309-15482-6

Publication (link)

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