The Arnhem-Nijmegen Region, a Region where 21 municipalities participate, with 680,000 inhabitants has introduced on the first of June 2000 the Regiotaxi. The Regiotaxi KAN is an (on demand) collective public transport system for everybody. The Regiontaxi KAN has made already about 92,000 trips with more than 121,000 passengers in September 2002. Regiotaxi KAN could be a new product for the Transportation Management Associations. It could also make a contribution to the solution on mobility management for business sites in the region, especially in the suburbs without any or only a small provision of public transport. The first experiences of a large company with 1000 employees, the European tender for the project, the basic points of the European tender, the final selection of the tender with the selection criteria, information on the municipalities, commitment to participate and the final order to transportation organisation are described. An overview of the implementation of the project including: the vehicles; hardware and software; training personnel; call centre Regiotaxi; trip-planning centres; weekly planning during the implementation; management group; the communication program; information evenings for users; the administrative organisation; an independent customers complaint telephone centre; a consumer-platform; the Regiotaxi KAN website; a management report; and results of the evaluation of the Regiotaxi KAN from June 2000 - May 2002. For the covering abstract see ITRD E126595.
Abstract