Performance indicators and service delivery.

Author(s)
Drummond, I.
Year
Abstract

The best value concept for use in local government is described using slides from a computer presentation. The use of league tables is discussed. The importance of targets and indicators of road safety is related to whether their message reaches the uncommitted.

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Publication

Library number
C 20606 (In: C 20604 [electronic version only]) /10 /80 / ITRD E111780
Source

In: Targets 2010 : taking the road safety strategy forward : proceedings of a conference organised by the Parliamentary Advisory Council for Transport Safety (PACTS), London, UK, 17th October 2000, p. 16-29

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This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.