Abstract
Crowdsourcing has been defined as “Engaging the masses to produce large data/information sets, most often as voluntary active online contributions” (Ross, 2012). The widespread take-up of smartphones and social media has led to many crowdsourcing initiatives in a transport context. The TRL Academy funded a research project to develop and pilot a proof of concept smartphone app. The overall objective of this study was: “To develop a smartphone application which will ask questions to users in order to understand how they perceive the journey quality and value of time at different stages of their journey. Furthermore to consider how this information might be used by transport operators.” (Author/publisher)