Transport planners, designers/providers of infrastructure and the operators of transport services are all confronted with the challenge of providing door to door services for the vast majority of customers accessing the transport system today and in the future. People dislike transferring between modes and services. The aviation industry recognises this with its development of both aircraft capability and services. Apart from high density/volume routes, point to point direct services using medium sized long range aircraft has been the principal feature of the change in aviation for a number of years. Airlines have a mix of hub and spoke networks as well as an increasing number of point to point routes. It is critical that stakeholders mentioned above actively understand and appreciate people's aversion to transferring between modes and services. With the inevitable expansion of public transport systems we must not perpetuate many of the ugly features of our existing systems, infrastructure and operations that actually work against public transport systems achieving their full potential. (Author/publisher) For the covering entry of this conference, please see ITRD abstract no. E214755.
Abstract