An integrated, automated and consistent incident management system platform will be described. The purpose of the system is to provide a platform for building an incident management system that keeps an incident's consequences to an acceptable level both in terms of economical losses and personal injuries. Research and field experience will outline the basis for a communication system that offers guaranteed bandwidth to every application. But in order to make the reaction fast and adequate the system must also tightly integrate all equipment on a software protocol level, both legacy and new technologies. Finally, a predictable reaction, avoiding human error, is only possible if the system includes a certain intelligence and knowledge of the environment. The paper lists the advantages of the proposed solution, and demonstrates the requirements imposed on the communications system are vital to the succesful deployment of the platform. For the covering abstract see ITRD E134653.
Abstract