Abstract
This synthesis reports on major issues and successful approaches that address on-street bus stops from the transit agency’s perspective and also includes some customer perspective. It documents the current state of the practice with regard to actions taken to address constraints and improve on-street bus stops. This synthesis is intended for transit operators. A literature review and detailed survey responses from 48 of 60 transit agencies surveyed, yielding a response rate of 80%, are provided. Also, six case examples offer additional details on challenges, solutions, bus stop design and location, lessons learned, and successful strategies that achieved an agency’s goals. (Author/publisher)