The Western Australian Local Government Association (WALGA) requested proposals from industry for a modern, sustainable road asset management software system to replace ROMAN which is currently used by the majority of WA Local Governments. The paper presents a case study of the selection and specification process from the perspective of both the client and supplier. A collaborative approach was adopted to select a solution with fit for purpose tools beneficial to all parties. It included services and support which required ARRB Group Ltd. (ARRB) and WALGA to progress four distinct stages that have shaped this project. The paper describes the negotiation and initial development stages and how the final solution was established, and summarises the lessons learnt by both parties and current project status. (a) For the covering entry of this conference, please see ITRD abstract no. E220164.
Abstract