Real-time fleet management in the courier industry.

Author(s)
Bregman, J. Ghiani, G. Manni, E. & Musamanno, R.
Year
Abstract

An innovative real-time fleet management system designed and implemented for eCourier Ltd (London, UK) is described. Both the business challenges and benefits of the implementation of a real-time fleet management system (with reference to empirical metrics such as courier efficiency, service times, and financial data), as well as the theoretical and implementation challenges of constructing such a system are outlined. The overall architecture is explained, including the main algorithms, the service territory zoning methodology, the travel time forecasting procedure and the job allocation heuristic. A novel allocation procedure based on a simulation-optimization methodology is presented for the job allocation heuristic. For the covering abstract see ITRD E134653.

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Publication

Library number
C 41071 (In: C 40997 CD-ROM) /73 / ITRD E134735
Source

In: Proceedings of the 13th World Congress and Exhibition on Intelligent Transport Systems (ITS) and Services, London, United Kingdom, 8-12 October 2006, 5 p.

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