The development and delivery of large-scale, complex information systems is very difficult, resulting in a very low success rate, industry-wide. Most production information systems are developed using a top-down approach often referred to as the waterfall model. In developing a complex information system, many variables must be considered and many potential solutions evaluated simultaneously. A linear approach is not conducive to this activity. Also, projects of this scale and complexity can be very disruptive and unmanageable within a production environment. The research and development (R&D) environment is better suited to address the challenges presented by these kinds of projects. Development and transfer should not be considered separately, as the former will have a significant impact on the latter. Developing in an R&D environment can provide important advantages for insuring a successful transfer. This paper uses a real-world case study of research-to-production transfer of an archived data management system (ADMS) to highlight the issues involved and the solutions required to effect the transition. It considers timing and methodology, emphasizing and detailing important areas of focus for the project partners. Lessons learned from examining this transfer process can benefit researchers, information technology and transportation professionals, and others who are, or will be, involved in information system development.
Abstract