Abstract
Spatial mapping of interview responses is used to determine cohesive opinion. Responses-for example, "very noisy" or "unpleasant"- indicate whether a community is "hard or "soft". A "hard" community is one that cannot easily accept or tolerate a highway; "soft" community can sustain changes associated with highways. In addition to location, the social capacity indicators approach makes it possible to involve the public in a procedure that can directly affect design.