An SROI Project Team of IAM staff was convened, including representatives of each area of work, using Action Research (see Appendix A) as a methodology for gathering and testing data and assumptions. This report includes: *An overview of social impact and other key methodologies used in this work; * An analysis of the activities and outcomes of the above activities; * An overview of how those outcomes may be measured using financial proxies; * An overview of the results of the evaluation; and * A detailed presentation of the models and assumptions used in the evaluation. To the greatest extent possible, Baker Tilly has obtained evidence to support inputs and assumptions used in evaluation models. Where no evidence was available, the IAM has used assumptions that they believe to be reasonable as inputs to the model and Baker Tilly has reviewed and challenged those assumptions during the course of the research. Members of the IAM action research group have reviewed the contents of this report and the models and have agreed that, to the best of their knowledge and belief, the assumptions used for the purposes of this report are accurate and/or reasonable for the purposes of this SROI Project. The aim of this report is to evaluate the economic benefits generated by the services set out above, and, where possible, to provide guidance on the use of these models and results to measure the social impact of the IAM's remaining activities. (Author/publisher)
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