Abstract
In response to increasing political and individual awareness of the need to address the social and environmental costs of unsafe, inefficient and highly polluting driving styles, the Foot-LITE research project seeks to deliver innovative driver/vehicle interface systems and services to encourage long term driving styles changes. The stakeholder requirements process is critical when developing a system in a rapidly evolving market. This paper explains the adopted approach, including the inherent methodological benefits and risks. It concludes that consultation with diverse stakeholderselicits an appropriate, acceptable and usable definition of a driver system that is distinguishable in the market place.