Abstract
Winter Service Management Systems (WSMS) are a developing technology currently implemented in some countries with marginal and cold winter climates. These systems assist highway authorities to improve the delivery of winter service, the quality of information available to road users and facilitate increasing the efficiency of those services. Advancements in technology and a greater understanding of weather at the road surface have also enabled improvements in winter service operations. (Author/publisher) This report is available from the internet site of the World Road Association (PIARC): http://www.piarc.org