Abstract
The utilization of traffic incident management can be a powerful tool for meeting public demand for overall system reliability and safety. Effective traffic incident management requires a comprehensive, integrated planning process that involves all potentially affected stakeholders including traffic engineers, highway maintenance personnel, law enforcement officers, fire and emergency medical responders, and a range of other professionals who play a role in incidents and emergencies on highways. This article discusses the further development and implementation of traffic incident management by making it a priority in planning efforts and in road construction and maintenance projects. (Author/Publisher)