In late 1998 New Zealand embarked on an ambitious project to implement a National Pavement Management System (PMS) throughout NZ, using the software application dTIMS. An important aspect of this project was the development and implementation of a comprehensive training program. To successfully complete this, a Training Needs Assessment (TNA) was undertaken to identify the training needs, the different target levels, the appropriate training methods and the materials required. From this TNA various training modules and formats were developed, and included pilot study training and standard and refresher training courses via seminars and workshops. The training materials and courses were formulated in a modular format and differentiated to three target levels of system users (management level, general technical users and advanced users). A well-planned training program has resulted in the ongoing successful implementation of the NZ dTIMS project which has recently been recognised by the engineering profession by the award of the Institution of Professional Engineers New Zealand (IPENZ), Supreme Award for Engineering Excellence for Information Technology in 2001. (a).
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