Under TCRP Project B-1 research was undertaken to develop a methodology to design and evaluate integrated transit systems that (1) provide accessible integrated service complying with the Americans with Disabilities Act of 1990 (ADA); (2) facilitate the appropriate use of the ADA paratransit service; and (3) support service or system enhancements to encourage travel on accessible fixed routes by individuals with disabilities. Phase I of the study, described in this report, identified and defined possible options and enhancements; determined the applicability of each option to various situations and areas; and noted key implementation issues. An extensive literature search and a survey of all public transit providers in the United States and Canada was conducted. This report will assist transit managers and planners in designing and evaluating integrated services than can be employed to encourage individuals with disabilities to use fixed-route services.
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