This synthesis covers 6 areas: identification and definition of the nature of the problem; the indication of the size and scope of the market of the transportation disadvantaged; description of the travel demand characteristics of each group; review of the present systems serving the transportation disadvantaged; evaluation of how present systems are working; and recommendations on future research and funding needs. Analyses of trip purposes reveal that personal business and shopping trips receive high priority in addition to trips to medical and social service agencies. A strong preference has been noted for the private automobile. An important consideration is to differentiate between demand, need, and desire. Experiments in special services have included reverse-commute systems and structural modifications to equipment and facilities. Special systems must be able to provide a mix of personalized services with regard to funding, an important potential lies in developing a more coordinate use of existing program funds. The possibilities for coordination of transportation and social services are complex, and at least 5 alternatives are identified. This study found important differences between the elderly, the handicapped, and the economically disadvantaged. Efforts which have potential for improving services are categorized in 4 groups.
Abstract