Using the travelling task as a tool to define ITS requirements for elderly and disabled people.

Author(s)
Nicolle, C. Veenbaas, R. & Ross, T.
Year
Abstract

This paper describes the methods and tools used by the TELSCAN project to identify the requirements of elderly and disabled (E&D) travellers with various types of functional impairments. A Definition of the Travelling Task for different modes of private and public transport was used to capture the needs of E&D travellers through interviews with experts and focus groups with users. The data collection resulted in a generic specification of user requirements, in general, and those specific to telematics, for elderly and disabled travellers. This methodology and data can guide the design of ITS and can provide a stepping stone to capture system-specific data to ensure that the needs of elderly and disabled people are included in the design process.

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Publication

Library number
C 13613 (In: C 13302 CD-ROM) /72 / IRRD 491540
Source

In: Mobility for everybody : proceedings of the fourth world congress on Intelligent Transport Systems ITS, Berlin, 21-24 October 1997, Paper No. 2079, 6 p., 7 ref.

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This publication is one of our other publications, and part of our extensive collection of road safety literature, that also includes the SWOV publications.