This paper describe how Wireless Internet Service (WIS) is finding increasing implementation in The Netherlands via several markets. Recently, the idea has emerged of providing WIS through public transport services to increase travelers' productivity during their trips. The impacts of WIS on train-travelers, particularly on business travelers, are currently unknown. This paper describes a study which examined these impacts. Respondents were surveyed, in particular, to find out how WIS might affect their travel and work performance. Respondents were also questioned about their willingness to pay for WIS and preferred WIS characteristics. In general, respondents were positive about WIS and were willing to spend an average of ?3.17 per trip for its use. Moreover, they perceived data security as the most important WIS feature. Hence, it could be concluded that a basis has been laid for policy makers and railway operators to implement WIS in train services for business travelers as a means to enhance their travel and work performance during traveling.
Abstract