The acronym COST stands for co-operation in the field of Science and Technical research and is the oldest and widest European intergovernmental network for cooperation in research. COST 349 was a four year study to examineways of improving access to coaches and long distance buses. The findingsare being used to inform the policy debate on how to improve access to public transport. The project included representatives from coach manufacturers, operators, equipment suppliers, groups representing disabled passengers and legislators. Working groups examined vehicle construction issues, the design of infrastructure, provision of information, staff training and economic factors. The paper will consider the demographic issues driving the policy, economic factors, vehicle design, staff training and changes toinfrastructure. Some improvements can be made quickly and at relatively low cost for example when routine maintenance of infrastructure is taking place. Significant changes to vehicle fleets and the infrastructure of stops and coach stations are of necessity longer term goals, and incur significant capital costs. The paper will also cover the provision of informationto passengers in accessible formats. For the covering abstract see ITRD E135582
Samenvatting