Promoting public transport needs to combine several modes in order to propose a credible alternative to car trip. Public users as car drivers are asking for more and more information to manage their moving. The most strategic demand comes from people who can change of mode if and when they havesufficient knowledge of potential services, location of stations or stops, and corresponding timetables. In recent years, they are asking for real time information concerning delays and incidents. Gathering and presentingthese data, through it is technically a hard and complex process, doesn'trepresent the main difficulty. Based on several field tests and operational services, (montrajet.com, transbale.com, truckinfo.ch and bancdetest.cbconseil.com), the presentation underlines the lessons which can be drawn in both domains of organisation and territory, the two criteria which determine the feasibility and usefulness of such a service. For the covering abstract see ITRD E134653.
Samenvatting