Samenvatting
Merit pay programs are the most widely used financial incentive program among urban mass transit systems. An attitude survey was conducted at a large transit system to determine how employees perceived the merit pay program in which they participated. Employee attitudes toward the merit pay system were mixed. Their perceptions of the accuracy of the performance evaluation were quite negative. However, employees as a whole favored a system in which pay increases are not based on seniority and are not general increases. This paper appeared in transportation research record no. 1144, transit management, marketing, and performance. For covering abstract see irrd no 818469.