This report provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area. The report explores SOM career paths, skill requirements, and training needs and identifies successful programs, state-of-the-art initiatives, and best industry practices. A set of tables showing SOM job categories, number of positions, and educational requirements for all 50 states was published as NCHRP Web-Only Document 182: Appendices to NCHRP Report 693 at http://www.trb.org/Main/Blurbs/166692.aspx. In addition, a summary of the results of the project that developed NCHRP Report 693 and suggestions for senior management personnel related to attracting, recruiting, and retaining skilled staff for transportation system operations and management are available in an online Executive Workbook at http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_693Workbook.pdf. (Author/publisher)
Samenvatting