There have been numerous studies into the barriers which prevent people with a mobility impairment from using mainstream transport. Much of this research has concentrated on the physical barriers (step height, gangway width, seating and handrail requirements etc.) which prevent people using available modes of transport. This research although valuable does not explain why when these barriers are removed, such as when a vehicle with Diptac Spec is operated many people with mobility handicap do not once again become mobile. This paper investigates what other barriers exist, the role they play in preventing people retaining or regaining their mobility. Based on research currently being undertaken by the National Advisory Unit (West Midlands) the paper documents the results of in-depth interviews with prospective users of accessible door-to-door services in areas which have had the service for some time, areas which have recently received the service, and areas which do not currently have such a service. The methodology for the research is documented and the results analysed to indicate the main non-physical barriers which exist and the impact these have on preventing people with a mobility handicap utilising available transport. (A)
Samenvatting