Samenvatting
This paper outlines a process for fleet safety training based on research and management development programmes undertaken at the University of Huddersfield in the UK and CARRS-Q in Australia over the past 10 years. It presents the Proactive PCCSM approach to fleet safety and a training process based on a strong needs analysis using claims data analysis, risk and people assessments. It then focuses on training types, trainer selection and lead and lag indicators for evaluation. (Author/publisher) For the covering entry of this conference, please see ITRD abstract no. E208180.