Samenvatting
In the present contribution the experience of the Brazilian SENAT Institute (National Training Service for the Transportation Sector) is discussed as well as its role for improving the efficiency of the Brazilian transportation sector, which is responsible for 6.5% of the Gross National Product. This paper describes the history of the institution, its infrastructure, as well the course program, and gives a brief outlook of its users (both trainees and enterprises). Finally, a short assessment of its successes, failures and problems is given, as a major research is still under way.