Knowledge management has a variety of definitions. Essentially, it is a process for the effective utilization of available knowledge to produce results, both short term and/or long term. This paper builds on a Ministry of Transportation Ontario innovation grant to the University of Waterloo for "Knowledge Management in Transportation", and on the training experience gained from the Centre for Pavement and Transportation Technology (CPATT) program of research and development. The paper provides background information on how organizations manage their knowledge assets on a continuing basis and it identifies the key strategic elements of CPATT's knowledge management system in terms of long term sustainability, periodic monitoring, operational needs and cost-effectiveness. Finally, the paper provides recommendations toward operational protocols for knowledge management in the research and associated training environment. For the covering abstract of the conference see ITRD number E211521.
Samenvatting