The costs and benefits of telecommuting : an evaluation of macro-scale literature.

This literature review has been prepared to synthesise and assess previous large-scale evaluations of telecommuting. First, a conceptual framework is proposed to organise the inputs and outputs of a macro-scale telecommuting benefit-cost analysis. Then, four federal and regional reports are examined in terms of methodology, assumptions, economic approach, and major findings. This review identifies common inputs and discusses the critical assumptions that routinely affect the results. Finally, the economic approaches and major findings are presented and compared. (A)