Samenvatting
The report documents the current state of the practice on the approaches and frustrations that rail transit agencies have experienced regarding incident response. The synthesis summarizes the major issues faced by agencies in responding effectively and in identifying successful strategies and how postincident evaluation affects response to the next incident. It can aid rail transit agencies in identifying solutions that work in the real world and also in providing a concise guide for communities and their responders. A literature review and detailed survey responses from 51 of 61 agency/rail mode combinations, a response rate of 84% are provided. In addition, six case examples offer more detailed information. (Author/publisher)