Santiago de Chile, a city with 5,5 million inhabitants, has undergone important changes in its public transport system during the last twenty years. From a first moment of total deregulation, where results were rather disappointing in terms of service quality, supply excess, high fares and pollution, a process of tendering and concession of services within the central city area was implemented. After six years of this new practice, the city public transport system has shown a notorious progress through: reduction of excessive fleet and pollution, stabilization of fares, and through an increase in the services' quality. This paper presents and analyzes the two periods: deregulation and re-regulation. The paper shows the procedures and results of the decision of putting out to tender the service. (A) The English title of the paper is: "Deregulation and re-regulation of urban public transport : the Santiago de Chile case."
Samenvatting